What if a caller asks something it can’t answer?

It offers to take a message (or transfer the call, if you’ve set that up) so your team can follow up. On the Scale plan, questions it couldn’t answer show up as knowledge gaps in your analytics, so you can add the answer and it’s handled next time.

Are calls recorded? Who can see them?

Every call is recorded and transcribed so you can review it, and you can add a recording disclaimer to your greeting. Your call data is private to your account. Only teammates you invite can see it.

Does it work with my CRM or other tools?

GreetWise has contacts built in, and it connects to 1,000+ apps through Zapier. New calls, contacts, and bookings can flow straight into your CRM, spreadsheet, or inbox.

The AI receptionist made for small business.

GreetWise answers every call 24/7, books appointments, and sends you a summary of each one. It’s trained on your business in minutes, from $49/month.

Start free trial

No credit card requiredGet setup in minutes

Maria Gonzalez

(415) 555-0199 · Returning caller

Live

G

Hi, thanks for calling Sunrise Plumbing. How can I help?

M

Hi! My kitchen sink is backing up. Can someone come out today?

G

I can get a plumber there at 2:30 this afternoon. Want me to book it?

M

Yes, please!

G

You’re all set for 2:30, Maria. See you then!

Google Calendar

Kitchen sink repair: Maria Gonzalez

Today · 2:30 – 3:30 PM

Booked by GreetWise · Invite sent to Maria

GreetWise

now

New appointment booked · Today at 2:30 PM · Maria Gonzalez

Features

Everything a great receptionist does, for a fraction of the cost.

Handles calls like a human

GreetWise answers every call 24/7 and can handle several at once. Returning callers are greeted by name, and spam never reaches you.

Takes messagesAnswers FAQsRemembers callersBooks appointmentsProTransfers callsProTexts linksPro

Maria Gonzalez

(415) 555-0199

Sep 28, 02:14 PM

Service02:14

Call summary

Summarizing call…

Maria called about a backed-up kitchen sink and asked if someone could come out today. GreetWise checked the calendar, booked a 2:30 PM visit, and texted her what to expect before the plumber arrives.

2:14 / 2:14

Activity

Checked availability00:41

2:30 PM, 4:00 PM

Appointment booked01:02

Sep 28 @ 2:30 PM

Link sent01:30

Sunrise Plumbing: Here’s what to expect before your visit: sunriseplumbing.com/prep

Returning caller

4 calls

MG

Maria Gonzalez

Customer since Mar 2026

AI context notes

Prefers texts over calls. Has a dog, so ask the tech to knock.

Books the job on the call

GreetWise checks your calendar and your business hours, offers only the times you’re free, and books the appointment before the caller hangs up. Callers can reschedule or cancel the same way.

Pro plan · Included in your free trial

Monday, Sep 28

Your calendar · Open until 6 PM

Booked 2:30 PM

12 PM

1 PM

2 PM

3 PM

4 PM

5 PM

6 PM

Closed

Drain cleaning · Oak St

Estimate · Pine Ave

Water heater install · Lake St

Repipe · Elm St

Kitchen sink · Maria Gonzalez

Open · 4:00 PM

Maria Gonzalez

(415) 555-0199

Live

M

Can someone come out this afternoon? My kitchen sink is backed up.

G

I have 2:30 or 4:00 this afternoon. Which works better?

M

2:30, please.

G

You’re all set for 2:30 today.

Stay informed

Get a text or email the moment a call ends, with the caller, the outcome, and a summary. Recordings and transcripts are saved in your dashboard.

Email Notifications

Receive call summaries and alerts by email.

Enabled

Enable or disable email notifications

owner@sunriseplumbing.com

CallsMessageAppointment

Text Notifications

Receive call summaries and alerts by SMS.

Enabled

Enable or disable text notifications

(415) 555-0123

MessageAppointment

2:17

G

GreetWise

Today 12:51 PM

GreetWise: You have a new message

Name: Dave Richards

Number: +14155550147

Message: "Can someone quote a water heater replacement?"

What’s the address for the job? 88 Pine Ave

app.greetwise.ai/calls/41d7 Reply STOP to opt out.

Today 2:17 PM

GreetWise: New appointment booked

When: Monday, September 28 at 2:30 PM

Name: Maria Gonzalez

Number: +14155550199

app.greetwise.ai/calls/8f2c Reply STOP to opt out.

Text Message

Analytics

Learn from every call.

See what callers want, when they call, and which calls turn into jobs, plus the questions GreetWise couldn’t answer so you can fill the gaps.

Scale plan · Included in your free trial

Analytics

Sep 14 – Sep 27, 2026

Calls Handled

342

14.8%

Up 44 calls from last period

Total calls answered by your AI

Avg Call Duration

03:07

13.3%

Up from 02:45 last period

Average time your agent spends per call

Escalation Rate

8%

-27.3%

Down 6 escalations from last period

Share of calls handed off to a human

Spam Blocked

23

-25.8%

Down 8 blocked calls from last period

Unwanted calls your agent screened out

Call Volume

342 calls total

Call outcomes

Resolved56%

Appointment Booked16%

Message Taken12%

Escalated8%

New Lead4%

Abandoned3%

Spam Blocked1%

Knowledge gaps — questions your AI couldn't answer

Do you offer financing?

14

↑ increasing

Senior or military discounts

9

→ stable

Which tankless brands you install

7

↑ increasing

Update your AI's knowledge base to reduce these.

How it works

Up and running in three steps.

Step 1

Train it on your business

Search for your Google Business Profile or enter your website. GreetWise learns your hours, services, and key details in about a minute.

Find your Google Business Profile

Sunrise Plu

Sunrise Plumbing1450 Irving St, San Francisco, CA 94122
Sunrise Plumbing Supply2100 Folsom St, San Francisco, CA

powered by Google

Is this your business profile?

SP

Sunrise Plumbing

1450 Irving St, San Francisco, CA 94122

Yes, Train GreetWise

Search again

Step 2

Make it yours

Pick a name, voice, and personality, then fine-tune what it knows and how it handles calls.

Schedule & after-hours greetingName, voice & personalityCustom greetingFAQsDocumentsScaleCalendarProText linksProBlock list

Personalize Your Agent

Choose a name and personality that fits your business.

Name

GreetWise

Personality

Friendly neighbor

Warm and casual — makes every caller feel like they already know you

Reliable pro

Confident and efficient — gets callers the answers they need fast

Upbeat scheduler

Energetic and positive — built to turn calls into bookings

Custom

Any of 10 voices, a tone, and a speed

Edit

Phone Greeting

“Thanks for calling Sunrise Plumbing! How can I help you today?”

After hours · weekdays after 6 PM

FAQs

Do you charge for estimates?

Do you work on weekends?

Knowledge Base

Service price sheet.pdf

PDF · 184 KB · Ready

Step 3

Go live

Forward all your calls, only the ones you miss, or use your new GreetWise number. You get step-by-step instructions for your carrier.

Launch

Get GreetWise answering your calls.

Forward calls

Send calls from your existing number to GreetWise.

Use agent number

Share GreetWise's number as your business line.

Phone system type

Cell Phone Networks

Provider

Verizon

Select your phone system type & provider

We'll show you the exact steps to forward your number.

Forwarding instructions

Verizon

Unconditional (all calls)

Dial *724155550100 then press Call.

Conditional forwarding

If busy: *904155550100

If no answer: *924155550100

Integrations

Works with the tools you already use.

Pro

Google Calendar

Pro

Checks your real availability and books, reschedules, or cancels appointments right on your calendar.

Learn more →

All plans

Zapier

All plans

Send new calls, contacts, and bookings to 1,000+ apps, from your CRM to Google Sheets.

Learn more →

Coming soon

Microsoft Calendar

Coming soon

Book appointments straight into Outlook and Microsoft 365 calendars.

Coming soon

Calendly

Coming soon

Book callers into your Calendly availability.

Coming soon

Acuity Scheduling

Coming soon

Book, reschedule, and cancel appointments in Acuity.

Coming soon

Appointlet

Coming soon

Book appointments into your Appointlet calendar.

Pricing

Costs less than a single lost job.

If GreetWise catches even one job a month that would have gone to voicemail, it's paid for itself.

Starter

Solo operators

$49/mo

Billed monthly

Perfect if you work alone and just need every call caught.

Up to 250 minutes / month
Then $0.25 per minute
GreetWise AI trained on your business
Call summaries, transcripts & recordings
Available 24/7, handles multiple calls at once

Start free trial

No credit card required · Get setup in minutes

Pro

Questions we get a lot.

GreetWise uses natural, conversational voice AI, not a 'press 1 for sales' phone tree. You choose from 10 voices and set the tone and pace, and you can call it yourself to hear it before any customer does.

Yes to both. Keep your number and forward calls to GreetWise all the time, or only when you’re busy or don’t answer. You can also use your GreetWise number as a dedicated line. The app gives you step-by-step instructions for your carrier.

25 minutes of calls over 14 days, with every feature unlocked, including booking, transfers, and analytics. No credit card required.

Yes. Upgrade, downgrade, or cancel anytime from the billing settings in your dashboard.

Calls keep getting answered. Extra minutes are billed per minute: $0.25 on Starter, $0.20 on Pro, and $0.15 on Scale.

Your next call could be your next customer.

Let GreetWise answer it.

Start my free trial

No credit card requiredGet setup in minutes