Veterinary answering service More time for patients, less time on hold.

How veterinary clinics use GreetWise

Check-ins and phone calls compete for the same people at the front desk, and worried pet owners call at night needing to know what to do next. GreetWise answers for small animal clinics, animal hospitals, mobile vets, and exotic and equine practices, and keeps routine calls from tying up the line.

Wellness visits are booked on your calendar with the pet’s name, species, and reason for the visit. Refill and records requests become a message for your team, urgent calls transfer to your staff, and after hours your greeting can point callers to your emergency partner.

• Wellness visit

  “My puppy needs her next round of shots.”

  BookedPro

  An open slot on your calendar, with the pet’s name if you ask.

• Ate something

  “My dog just ate a bag of chocolate.”

  TransferredPro

  To your team right away, once the caller says yes.

• Refill request

  “I need a refill on Max’s heartworm medicine.”

  Message taken

  With the pet’s name and medication, for your team.

• After-hours emergency

  “It’s 11 pm and my cat is breathing strangely. Where do I go?”

  Answered

  Your after-hours greeting and FAQs point them to your emergency partner.

• Records

  “Can you send my dog’s records to the boarding kennel?”

  Message taken

  With their details, for your front desk.

• New client forms

  “Do I need to fill anything out before the first visit?”

  Link textedPro

  Your new-client form, texted while they’re on the phone.

Common questions, answered.