How auto repair shops use GreetWise
Service advisors can’t give the customer at the counter their full attention while the phone rings, and a driver who can’t get through books with the next shop. GreetWise answers for auto repair shops, tire shops, quick lubes, body shops, and dealership service departments, so every call gets picked up without pulling anyone off the counter.
It books oil changes, inspections, and diagnostics into your open times, and can ask for the year, make, and model first. Questions about the makes you work on, your prices, and your hours come from your FAQs. Since GreetWise doesn’t connect to shop management systems, “is my car ready?” calls become a message for the advisor to return.
A repair shop’s busiest phone moments are its worst moments to answer: morning drop-off, when every advisor is writing up a car, and late afternoon, when everyone’s calling to check on theirs. Miss those calls and you lose the easy, high-margin work, the oil changes and inspections, to the shop down the street that picked up. GreetWise answers the whole rush at once, books the routine jobs that keep your bays full, and leaves your advisors free for the customer standing at the counter.
The calls your shop gets, handled.
Oil change
“Can I get an oil change tomorrow morning?”
BookedProAn open slot on your calendar, with the year, make, and model if you ask.
Check engine light
“My check engine light came on. Can you look at it?”
BookedProA diagnostic in your next open slot.
Do you work on my car?
“Do you work on Subarus?”
AnsweredFrom the makes you list.
Is it ready?
“Is my car ready yet?”
Message takenWith their name and number, for your advisor to call back.
Price check
“How much is a brake job?”
AnsweredFrom the prices you added as FAQs.
Directions
“Where exactly are you? I can’t find the entrance.”
Link textedProA map link, texted while they’re on the phone.
See what it does with your own calls. Every feature is included in the trial.
Start free trialBooks service while they’re on the phone
GreetWise books oil changes, inspections, and repairs into your open times, and asks your questions, like year, make, and model.
Monday, Sep 28
Your calendar · Open until 6 PM
Brake job · Bay 1
Oil change · Bay 2
Tire rotation · Bay 1
Diagnostic · Bay 3
Ana Silva
(415) 555-0199
Answers questions about your shop
Add your services, prices, and policies, and GreetWise answers the common questions so your advisors don’t have to.
FAQs
GreetWise can use common caller questions with the knowledge you provide here.
Do you charge for estimates?
Estimates are free for jobs in San Francisco. We charge a $79 trip fee for same-day emergency visits, credited toward the repair.
Do you work on weekends?
Yes. We take emergency calls 24/7 and schedule regular appointments Monday through Saturday, 7am to 6pm.
Are you licensed and insured?
Yes, we are fully licensed (CA #1045872) and insured.
