How plumbers use GreetWise
Homeowners with water on the floor call the next plumber on the list the moment they hit voicemail, and you can’t answer with your hands in a drain. GreetWise works as a plumbing answering service for residential and commercial plumbers and drain cleaning, water heater, and sewer companies, day and night.
Clogs, leaks, and water heater visits are booked on your calendar with the address and what’s wrong. Burst pipes and sewer backups can transfer to your on-call plumber, and your trip fee and service area come from your FAQs. Replacement quotes become a message so you can price the job yourself.
The plumbing calls you get, handled.
Burst pipe at midnight
“A pipe burst under the sink and there’s water everywhere. Can someone come now?”
TransferredProTo your on-call plumber, once the caller says yes.
Clogged drain
“Our kitchen sink won’t drain at all. Can you come today?”
BookedProInto your next open slot, with the address if you ask for it.
Trip fee
“Do you charge to come out?”
AnsweredFrom the trip fee you added as an FAQ.
Water heater replacement
“Our water heater is 15 years old. What would a new one cost?”
Message takenWith their name, number, and answers to your questions, like tank size and fuel type.
Financing
“Do you offer financing for a repipe?”
Link textedProYour financing page, texted while they’re still on the phone.
Service area
“Do you work in Daly City?”
AnsweredFrom the service area you list.
See what it does with your own calls. Every feature is included in the trial.
Start free trialLeaks and clogs go straight on your calendar
GreetWise checks your availability and books the visit while the homeowner is on the line, with the address and what’s wrong.
Monday, Sep 28
Your calendar · Open until 6 PM
Drain cleaning · Oak St
Estimate · Pine Ave
Water heater install · Lake St
Repipe · Elm St
Maria Gonzalez
(415) 555-0199
Burst pipes reach your on-call plumber
Set a transfer rule for emergencies, so urgent calls go to whoever is on call and routine ones become bookings or messages.
(415) 555-0199
Calling Summit Plumbing
Transfer calls
Your rules, in plain English
Burst pipe, sewer backup, or active leak
MatchOn-call plumber · (415) 555-0188
Billing question
Office · (415) 555-0142
Wants to speak with the owner
Owner · (415) 555-0123
On-call plumber
(415) 555-0199
Connected · 0:03



