Busy restaurant host stand with staff at work

Restaurant phone answering Keep your staff on the floor.

During the rush, the phone doesn’t stop. GreetWise answers questions about hours, the menu, and parking, and texts links to reserve or order online.

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How restaurants use GreetWise

The phone rings hardest during the dinner rush, when every hand is busy. GreetWise answers for restaurants, cafés, bars, pizzerias, bakeries, and caterers, so your staff can stay on the floor and callers still get an answer.

Hours, parking, and dietary questions come from your FAQs, or from your menu if you upload it as a document on the Scale plan. Reservations and takeout orders get a link to your own systems, and catering inquiries become a message with the date, headcount, and budget.

Real calls

The calls restaurants get, handled.

Are you open?
“Are you open for lunch on Sunday?”
Answered
From your hours.
Reservation
“Can I get a table for six on Friday?”
Link textedPro
Your reservation page, texted while they’re on the phone.
Takeout
“Can I order a pizza for pickup?”
Link textedPro
Your online ordering page, texted to them.
Gluten-free
“Do you have gluten-free options?”
Answered
From your menu and FAQs.
Catering
“Do you cater office lunches for 40 people?”
Message taken
With their details, for your catering manager.
Parking
“Is there parking nearby?”
Answered
From your FAQs.

See what it does with your own calls. Every feature is included in the trial.

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Links

Texts links to reserve or order

Set up link scenarios for your reservation page, online ordering, and menu, and GreetWise texts the right one to the caller.

Pro plan

Link Scenarios

Define when your agent offers to text callers a link.

Enabled

Enable or disable text a link

ScenarioLink

Directionsmaps.google.com/?q=Sunrise+Plumbing

Pricingsunriseplumbing.com/pricing

Book onlinesunriseplumbing.com/book

Text Message

Here's the link you requested: sunriseplumbing.com/pricing

Your menu

Answers menu and dietary questions

Upload your menu and GreetWise answers questions about dishes, ingredients, and dietary options.

Scale plan

FAQs

GreetWise can use common caller questions with the knowledge you provide here.

Add FAQ

Do you charge for estimates?

Estimates are free for jobs in San Francisco. We charge a $79 trip fee for same-day emergency visits, credited toward the repair.

Do you work on weekends?

Yes. We take emergency calls 24/7 and schedule regular appointments Monday through Saturday, 7am to 6pm.

Are you licensed and insured?

Yes, we are fully licensed (CA #1045872) and insured.

Knowledge Base

Upload documents your agent can reference during calls.

1 of 10 documents

Upload

Service price sheet.pdf

PDF · 184 KB · Ready

Description

Standard pricing for drain cleaning, water heater service, and emergency visits.

FAQ

Common questions, answered.

Not directly. GreetWise doesn’t connect to point-of-sale systems, so it texts callers a link to order online instead. Text-a-link is on Pro and Scale.

It texts callers a link to your reservation system. Calendar booking isn’t built for tables: it books one 30-minute appointment per open time slot. Text-a-link is on Pro and Scale.

It answers from your FAQs, and from your menu if you upload it as a document (Scale). For serious allergies, add an FAQ asking guests to speak with staff.

Answering, FAQs, messages, and alerts are on every plan, from $49/month. Texting reservation and ordering links starts on Pro at $149/month, and menu documents are on Scale. The 14-day free trial includes every feature.