Property management answering service Every tenant call, handled.

How property managers use GreetWise

Tenant calls come in at all hours, and “something’s wrong with the sink” isn’t enough to send a vendor. GreetWise answers for residential and commercial property managers, HOAs, student housing, and apartment communities, and sends each call to the right place.

Maintenance requests arrive as a complete message with the unit number, what’s wrong, and permission to enter. Floods, lockouts, and no-heat calls transfer to your on-call team, and alerts reach the right people on your maintenance team. Leasing prospects get answers from your FAQs and a link to the listing.

• Flooding unit

  “Water is coming through my ceiling from upstairs!”

  TransferredPro

  To your on-call maintenance line, once the caller says yes.

• Leaky faucet

  “My bathroom faucet won’t stop dripping.”

  Message taken

  A maintenance request with the unit number and permission to enter, if you ask.

• Rent question

  “When is rent due, and is there a grace period?”

  Answered

  From the policies you added as FAQs.

• Is it available?

  “Is the two-bedroom on Main Street still available?”

  Link textedPro

  Your listings page, texted while they’re on the phone.

• Locked out

  “I’m locked out of my apartment.”

  TransferredPro

  To whoever handles lockouts after hours.

• Owner inquiry

  “I own a duplex and I’m looking for a property manager.”

  Message taken

  With their name, number, and answers to your questions, like property type and unit count.

Common questions, answered.