Calm, softly lit funeral home reception room

Funeral home answering service A compassionate answer, any hour.

Families call at every hour. GreetWise answers with care, connects first calls to your on-call director, and answers questions about services.

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How funeral homes use GreetWise

First calls come at every hour, and during services nobody on your staff is free to pick up. GreetWise answers for funeral homes, cremation services, and cemeteries with a calm, patient voice, and gets first calls to your on-call director right away.

Service times, flower deliveries, and directions come from your FAQs, and GreetWise can text a link to the obituary page or directions to the chapel. Families planning ahead can book a pre-planning meeting, and you write the greeting in your own words.

Real calls

The calls funeral homes get, handled.

A first call
“My father just passed away at home. What do I do?”
TransferredPro
To your on-call director, once the caller says yes.
Service times
“What time is the service for Mrs. Alvarez on Saturday?”
Answered
From the service schedule you added as an FAQ.
Directions
“How do I get to the chapel?”
Link textedPro
Directions, texted while they’re on the phone.
Obituary
“Where can I read the obituary?”
Link textedPro
Your obituary page, texted to them.
Pre-planning
“I’d like to talk about planning ahead for my own arrangements.”
BookedPro
A pre-planning meeting on your calendar.
Flowers
“Can I send flowers to the service?”
Answered
From your FAQs.

See what it does with your own calls. Every feature is included in the trial.

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Tone

Calm, patient, and caring

Choose a calm, reassuring personality and write a greeting in your own words, so every family is met with care.

Personalize Your Agent

Choose a name and personality that fits your business.

Name

GreetWise

Personality

Friendly neighbor

Warm and casual — makes every caller feel like they already know you

Reliable pro

Confident and efficient — gets callers the answers they need fast

Upbeat scheduler

Energetic and positive — built to turn calls into bookings

Custom

Any of 10 voices, a tone, and a speed

Edit

Phone Greeting

“Thanks for calling Sunrise Plumbing! How can I help you today?”

After hours · weekdays after 6 PM

FAQs

Do you charge for estimates?

Do you work on weekends?

Knowledge Base

Service price sheet.pdf

PDF · 184 KB · Ready

First calls

First calls reach your on-call director

Set a transfer rule for first calls so families reach a person right away. Everything else becomes a message with the details.

Pro plan

(415) 555-0199

Calling Hillside Funeral Home

Transferred

My mother just passed away at home. I don’t know what to do.

I’m so sorry for your loss. Want me to connect you with our director on call?

Yes, please.

Connecting you now. Please hold.

Transfer calls

Your rules, in plain English

A death has occurred (first call)

Match

Director on call · (415) 555-0188

Service times or directions

Office · (415) 555-0142

Pre-planning question

Pre-need advisor · (415) 555-0123

Director on call

(415) 555-0199

Connected · 0:03

Live

FAQ

Common questions, answered.

No. GreetWise uses natural voices, and you can choose a calm, reassuring tone. Call it yourself to hear it first.

GreetWise rings your on-call director for up to 45 seconds. If nobody answers, the caller hears a short apology and the call ends, so keep voicemail on that phone.

Answering, messages, FAQs, and alerts are on every plan, from $49/month. Booking and call transfers start on Pro at $149/month. The 14-day free trial includes every feature, with no credit card.