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GreetWise vs. Smith.ai: minutes, not per-call fees.

Smith.ai’s AI receptionist bills about $2 for every call. GreetWise gives you a bucket of minutes for a flat monthly price, so a busy week doesn’t mean a surprise bill.

Predictable pricing

$49/month for 250 minutes, then $0.25 a minute. No per-call fees.

More calls for the money

At a typical 2–3 minute call, 1,000 minutes covers hundreds of calls for $149. Smith.ai’s $150 plan covers 75.

Every caller remembered

Built-in contacts and caller memory on every plan, with no CRM to set up.

Side by side

GreetWise vs. Smith.ai, feature by feature.

FeatureGreetWiseSmith.ai
Pricing
How you’re billedPer minute, flat monthly plansPer call
Entry plan$49/mo · 250 minutesFree · 25 calls, then $3 per call
Mid plan$149/mo · 1,000 minutes$150/mo · 75 calls
Extra usage$0.25–$0.15 per minute$3.00–$2.10 per call
Free trial14 days, all features, no credit cardFree plan (25 calls/month)
Features
Built-in contacts & caller memoryEvery planNot listed
Recordings, transcripts & summaries
English & Spanish
Spam blockingFilters 20M+ known spam numbers
Appointment bookingGoogle Calendar (Pro and Scale)Calendly and more
Call transfersPro and Scale
Live human backupYes, North America–based

“Not listed” means we couldn’t find it on Smith.ai’s public website as of October 14, 2026. See sources below.

Predictable pricing

A busy month doesn’t cost double

Per-call pricing adds up fast when the phone rings a lot, even for 30-second wrong numbers. GreetWise plans include minutes, and extra minutes are $0.25 or less.

  • 250 minutes for $49
  • 1,000 minutes for $149
  • 2,000 minutes for $299
Built-in contacts

Every caller, remembered

Every caller is saved as a contact with their full call history, and returning callers are greeted by name. It’s included on every plan, with no CRM to buy or connect.

  • Contacts created automatically
  • Call history on every contact
  • Returning callers greeted by name
Being fair

When Smith.ai might be the better fit

Smith.ai may suit you better if you need:

  • Live human receptionists as backup for complex calls
  • A free plan for very low call volume (25 calls a month)
  • Native integrations with Salesforce, HubSpot, or Clio

Not sure? Try GreetWise free for 14 days and compare on your own calls.

Switching

Switching from Smith.ai? It takes minutes.

  1. 1

    Train GreetWise

    Enter your website or Google Business Profile. It learns your business in about a minute.

  2. 2

    Test it

    Call your GreetWise number and hear it for yourself, while Smith.ai keeps answering your calls.

  3. 3

    Move your forwarding

    Point your call forwarding at your GreetWise number. You keep your business number.

FAQ

Common questions, answered.

For most businesses, yes. Smith.ai’s AI plans bill about $2 or more per call; GreetWise includes 250 minutes for $49 and 1,000 minutes for $149. At 2–3 minutes a call, that’s far more calls for the money.

No. GreetWise is fully AI. On the Pro and Scale plans, it transfers calls to you or your team when a person is needed; otherwise it takes a detailed message.

Yes. Your business number stays the same. You just point your call forwarding at GreetWise.

Yes. The free trial is 14 days and 25 minutes with every feature unlocked, and no credit card, so you can compare on your own calls.

Information about Smith.ai was checked on October 14, 2026 using Smith.ai AI receptionist pricing and Smith.ai AI receptionist. Products change, so check their site for the latest. Smith.ai is a trademark of its owner.

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