Technician repairing a smartphone at a workbench

AI receptionist for repair shops Stay at the bench. We’ll quote the screen.

Most calls are “how much to fix my screen?” GreetWise answers from your price list, books a drop-off, and texts you the rest.

Start free trial See pricing

No credit card requiredGet setup in minutes

How repair shops use GreetWise

Most calls to a phone or computer repair shop are price checks, and they come in while a device is open on the bench. GreetWise answers for phone, computer, tablet, console, and TV repair shops and data recovery services, so you can keep working.

Upload your repair price list as a document on the Scale plan and GreetWise looks up the price for the exact model the caller has, or add your most common prices as FAQs. It can book a drop-off time on your calendar or text directions to the shop.

Real calls

The calls repair shops get, handled.

Cracked screen
“How much to fix a cracked iPhone 14 screen?”
Answered
From your price list (Scale) or the prices you added as FAQs.
Drop-off
“Can I drop off my laptop this afternoon?”
BookedPro
A drop-off time on your calendar.
Is it ready?
“Is my phone ready yet?”
Message taken
With their name and number, for you to call back.
Directions
“Where’s your shop?”
Link textedPro
A map link, texted while they’re on the phone.
Data recovery
“My hard drive died. Can you get my photos back?”
Message taken
With the device details, so you can quote it.
Warranty
“Do your repairs come with a warranty?”
Answered
From your FAQs.

See what it does with your own calls. Every feature is included in the trial.

Start free trial

No credit card requiredGet setup in minutes

Your price list

Answers pricing from your price sheet

Upload your repair price list and GreetWise looks up the price for the exact device the caller has.

Scale plan

FAQs

GreetWise can use common caller questions with the knowledge you provide here.

Add FAQ

Do you charge for estimates?

Estimates are free for jobs in San Francisco. We charge a $79 trip fee for same-day emergency visits, credited toward the repair.

Do you work on weekends?

Yes. We take emergency calls 24/7 and schedule regular appointments Monday through Saturday, 7am to 6pm.

Are you licensed and insured?

Yes, we are fully licensed (CA #1045872) and insured.

Knowledge Base

Upload documents your agent can reference during calls.

1 of 10 documents

Upload

Service price sheet.pdf

PDF · 184 KB · Ready

Description

Standard pricing for drain cleaning, water heater service, and emergency visits.

Drop-offs

Books the drop-off

GreetWise books a drop-off time on your calendar, or texts directions to the shop.

Pro plan

Monday, Sep 28

Your calendar · Open until 6 PM

Booked 2:30 PM

12 PM

1 PM

2 PM

3 PM

4 PM

5 PM

6 PM

Closed

Screen repair · iPhone 13

Battery swap · Galaxy S22

Laptop diagnostic · MacBook Air

Data recovery · Hard drive

Laptop drop-off · Owen Park

Open · 4:00 PM

Owen Park

(415) 555-0199

Live

Can I drop off my laptop this afternoon? It won’t turn on.

I have 2:30 or 4:00 this afternoon. Which works better?

2:30, please.

You’re all set for 2:30 today.

FAQ

Common questions, answered.

It doesn’t connect to repair-tracking systems, so it takes a message and your team calls back with an update.

Yes. Forward calls only when you don’t pick up, and GreetWise answers the ones you can’t get to.

Answering, messages, FAQs, and alerts are on every plan, from $49/month. Booking drop-offs and texting directions start on Pro at $149/month, and looking up prices from an uploaded price list is on Scale. The 14-day free trial includes every feature.